Sunday, July 25, 2010

MAIL NET WORK OPTIMISATION PROJECT-A REPORT

A MEETING WITH CHAIRAMAN POSTAL SERVICES BOARD AND REPRESENTATIVES OF FORIEGN CONSULTANCY WAS HELD ON 15TH JULY 2010 ON THE SUBJECT. THE DETAILED REPORT IS POSTED HEREUNDER FOR STUDY AND EXPRESSING THE VIEWS.
GS NAPE CREPORT ON THE MAIL NET WORK OPTIMISATION PROJECT
AND INTRODUCTION OF THE PROJECT TO THE UNIONS

A meeting was held to introduce the project on the Mail network optimization to the inions on 15th July 2010.The staff side representatives from NFPE.FNPO and General Secretaries of P3, R3 and R 4 participated in the meeting. The meeting was held under the Chairmanship of the Secretary Department of Posts. The Consultants from the MCkensey were also present.

During the presentation the the need for Network Review as a basis for significant increase in the volumes, revenues, and market share was emphasized.

External& internal Drivers Identified:

The declining mail volumes. Competition from Domestic and International players. Absence of regularization. Change in mail profile Customer demands are the External Drivers. Difficulties of existing network vis-à-vis change mail profile, Low level of IT induction in mail processing Low productivity, Delivery inconsistencies and visibility, Lack of customer focus were identified as internal Drivers

1 The need of a consultant on board:

To give focused attention to mail Operations with a fully dedicated team in project Mode To have external and objective perspective. To learn from best practices in Postal Services world wide .Mc kensey & Co appointed as the project Consultant as a 36 month long project

2. Recent initiatives in Mail operation- Plan Projects for Mail network Optimization

Setting up of Automated Mail processing Systems
Introduction of Freighter aircraft for carriage of mail for NE
Setting up of Mail Business Centers
National Address database management system -Popularization of PIN Codes
RFID in mail processing-GPS tracking in MMS vehicles- Mechanization of Delivery.

3. Deliverables & Time lines contained in the RPF

I Completion of the analysis of current network structure
Products and performance, review of customer requirements 0-3 months
II Finalization of the optimal scenario optimization objectives evaluation and prioritization of design options and definition of the target net work implementation project 0-6 Identification of appropriate technology costing exercise for the preferred technology options assistance in selection of technology service provider migration planning 3-9
Iv Finalization of process specification and blue print definition of key performance indicators and measurement systems, description roles and responsibilities along the mail business managerial set up ,development of training modu;es sequencing of implementation of defined processes, systems and structures 0-12 months
5.Roll out/implementation Pilots 12-18
6 Full Implementatiom 18-36

OBJECTIVES OF THE PROJECT:
To get Core right by End-to-end net work optimization: Optimise India Post’s mail network from collection to delivery
Significant quality improvement Standardise and improve processes and reuce netweork complexity
Rigorous performance management: Establish an effective performance management structure using KPIs and regular reviews
To modernize the look and feel
Customers : Improve India post’s performance to make it more trustworthy and reliable for customers
Employees: Improve working conditions to make staff proud of being associated with India Post
Management: Significantly improve the management, s ability to steer a huge organization.

PROJECT STRATEGY

First start with a few products for big cities and thereafter Add more products for the same cities and finally expand to all products across India PLUS Early and broad involvement of circles and staff side-Constant Monitoring by the DIRECTORATE.

Speed post and International mails were first taken for the project and introduced in Six metros viz; Mumbai, Delhi,Kolkata ,Chennai,Bangalore,&Hyderabad.The project has brought significant improvements for the last six months and improvements were practically noticed in the process of speed Post articles in the SPC Bangalore.
Revamping the Speed post operations: The consultancy suggested the network design, right processes, network schedule, cut off times, processing windows for the speed post articles and it will be extended to the first class mail in order to ensure the maximum D+1 quality.
INTIAL IMPACT OF THE PROJECT IN TERMS OF OPERATIONAL IMPROVEMENT.

Easier Sorting; ensure minimum multiple handling. Less Work load: reduce no of bags & missorts between different locations Better equipment-Ease of working for staff at SPCs with new equipment. Higher throughput: Ensure higher processing with improved process design. Streamlined workflow-by having optimized inflow of mails in the processing centres.Prioritized processing: Ensure processing prioritorisation based on the time of the day for maximum connectivity; Keep everyone informed: Regular interaction and display of SPC s daily performance, Suggestions and feed back encouraged. Training& Incentives –Incentivise high performers and help all staff with newly developed trainings
Ensure 100% scan for both receipt and delivery. No article can enter or leave sorting area unless scanned .optimizing sorting cages ,Reducing multilevel sorting, Revising sorting logic(where necessary).

18 KPIs DEVELOPED TO CREATE TRANSPARENCY

1.Transit analysis within city .Transit analysis across city, Time for leg of transit within city, Time for leg of transit across city. These are for measuring speed and reliability of processing of speed Post articles from booking to delivery

2.Scans compliance in the entire network, Scan analysis per leg of transit within city, Scan analysis per leg transit across city – Measures for each processing step whether articles got scanned as prescribed.

3.Percent of F-Scans in speed net vs F-Scans in IPS-Percent of F-Scans in IPS VS D-Scans in IPS. Share of Speed net Delivery scans ns IPS-scans (TBD)- Measures for International Inbound articles the efficiency of movement at every step before merger with Speed Post.
4. Articles processed per hour per FTE-staff Absenteeism-Share of bags without bag labels-Share of articles closed after cut-off time-Share of articles after cut-off time.-Share of missorted articles.-Share of articles with missing pin codes.-Share of articles not dispatched same set- Supports achieving better D+X and scan performance.

TRAININGS CURRENTLY DEVELOPED BY TRAINING DIVISION

Introductory training for new recruits-Train the trainer training-Basic procedures and operations explanation.-KPI and quality Training-Basic Computer training-Enhanced Computer training-Speed net training-System administration Training- Supervisor training.-Customer Service training.

The consultant and the officers of the Department working on the project and decisions implemented by the Department. The consultancy made it clear that they are not for the survey and report. They will continue to support the managers of the Department in achieving the efficiency and to improve the service purily according to the iIndian Conditions and the Market.

The staff side invited the improvements made and apprehended that there is any hidden Agenda to reduce the staff or offices. The Secretary assured that the project is only to improve the services and the staff side will be consulted at every stage.

The CHQ requests the rank and file to study the project in deep and feed back their suggestions
COMBINATION OF DUTY TO GDS - CLARIFICATION

No.6-1/2009-PE-II
Government of India
Ministry of Communications & IT
Department of Posts
(Establishment Division)

Dak Bhawan, Parliament Street
New Delhi-110001
Dated 15-07-2010
The Chief Postmaster General
UP Circle
Lucknow—226001
Sub: Combined Duty Allowance to Gramin Dak Sevaks employees who perform the duties of Gramin Dak Sevaks Branch Postmasters in addition to their own duties.
Sir,
I am directed to refer to your letter no.Estt/M-377/34/GDS/Corr./2009/1 dated 24-06-2010, on the above mentioned subject.
2. The issue has been examined. DG Posts letter no.14-11/1988-PAP dated 16-07-1990 provided for payment of Rs.50 as combined duty allowance to GDS MD/MC who perform the work of EDBPM in addition to their normal charge of duties. It was also clarified that, GDS Mail Deliverer/Mail Carrier are not eligible for this Combined Duty Allowance if they perform duties other than that of GDS BPMs
3. As per the recommendations of One—man Committee and approved by the government, the GDS MD/MC attached with the addition duty of another Gramin Dak Sevak, revised rate of allowance will be at the rate of Rs.25 per day subject to a maximum of Rs.625 per month. Accordingly, the Mail Deliverer/Mail Carrier entrusted with the duties of BPMs in addition to their own work, are eligible for this additional remuneration as compensation. However, they will not be eligible for any Combined Duty Allowance which is now paid to Branch Postmasters towards delivery and conveyance work
To cite an illustration, if a Branch Post Office has one BPM and one GDS MD/MC on its establishment. In the event of GDS MD/MC performing the duties of Branch Postmasters in addition to his own, he will be eligible for a compensation of Rs.25 per day subject to a maximum of Rs.625 per month in addition to his normal Time Related Continuity Allowance. However, he will not be eligible for further Combined Duty Allowance paid to Branch Postmasters.
4. This issues with the approval of DDG(Establishment).
Yours faithfully
(K Rameswara Rao)
Assistant Director General (Estt.)

No.6-22/2010-PE-II
Government of India
Ministry of Communications & IT
Department of Posts
(Establishment Division)

Dak Bhawan, Parliament
Street New Delhi-110001
Dated 15-07-2010

The Chief Postmaster General
Kerala circle,
Thiruvananthapuram. 695033

Sub: Implementation of Recommendations of Shri R.S. Nataraja Murti Committee.
Madam,
I am directed to refer to your letter no.Est/66-2/2009-dlg dated, 11-5-2010 on the above mentioned subject.
2 The points raised by the Circle have been examined and the followingclarifications are provided.
Points on which clarification sought
1.Whether the benefit of fitment is admissible to Gramin Dak Sevaks officials whose scale of pay changed after 1-1-2006 due to transfer of redeployment. Similarly the above order is silent on protection of allowances
Position
The order dt. 9-10-2009 makes it clear for providing fitment at the time of fixation based on the TRCA drawn as on 1-1-2006 and it can not be applied to the GDS for change of pay scale after crucial date either due to transfer or redeployment. Such cases of fixation have to be guided by Dte letter no.14-16/2001-PAP (Pt) dt. 11-10-2004. Further, the OM dated 09-10-2009 is only about revision of TRCA and it has not revised or annulled the earlier order issued regarding protection of allowances in the case of reduction of workload or redeployment. The instructions issued in the letter no. 14-16/2001-PAP(Pt) dt.11-10-2004 are still in vogue and not Superseded or modified.
Points on which clarification sought
2.Prior to introduction of he above order GDS SPM/BPM doing mail conveyance are not entitled for combined duty allowance it the work is entrusted due to short fall n workload for justifying retention of Higher TRCA. Similarly, if the incumbent is working on protection of allowance they are not entitled to combined duty allowance. But the latest order is not clearly stated the position.
Position
The contention of the Circle appears to be not in order. The earlier order issued on 17-12-1998 provides that “the delivery and conveyance allowance to EDSPMs/EDBPMs who have been entrusted the additional work of conveyance of mails or delivery will be increased form the existing Rs.50 per month to Rs.75 per month. The flat rate of Rs.75 may be paid to all EDSPMs/EDBPMs to attend to conveyance/delivery or both.”
Therefore, payment of combined duty allowance is not connected to workload on account of delivery or conveyance or both. But the same is paid as compensation towards entrustment of additional work of conveyance/delivery or both. One—man Committee recommended revision of combined duty allowance to Branch Postmasters and separated conveyance work/delivery work and recommended payment of combined duty allowance for each item of work. Again, this was not related to workload of BPMs but towards entrustment of additional work of delivery/conveyance or both.
As per the order dated 11-10-2004, if the BPMs who is in a higher TRCA gets dropped in the workload, Combination of duties or mail delivery/mail conveyance has to be examined and to ensure that total workload of the post does not exceed 5 hours and in such cases only where the allowance is protected and additional work is given to him in such cases only combined duty allowance was not admissible.
However, One—man Committee recommended revision of combined duty allowance. This is applicable even in the cases of BPMs whose allowance has been protected and if they are doing conveyance/mail delivery work or both..
Points on which clarification sought
3. Kindly clarify whether GDS MDs are also entitled for combined duty allowance.
Position
As per the recommendations of One-man Committee and approved by the Government, the GDS MD/MC attached with the addition duty of another Gramin Dak Sevak, revised rate of allowance will be at the rate of Rs.25 per day subject to a maximum of Rs. 625 per month. Accordingly, the Mail Deliverer/Mail Carrier entrusted with the duties of BPMs in addition to their own work, are eligible for this additional remuneration as compensation. However, they will not be eligible for any Combined Duty Allowance which is now paid to Branch Postmasters towards delivery and conveyance work.
To cite an illustrations, if a Branch Post Office has one BPM and one GDS MD/MC on its establishment. In the event of GDS MD/MC performing the duties of Branch Postmasters in addition to his own, he will be eligible for a compensation of Rs.25 per day subject to a maximum of Rs.625 per month in addition to his normal Time Related Continuity Allowance. However, he will not be eligible for further Combined Duty Allowance paid to Branch Postmasters.
In regard to clarification sought at item no. 4 of your letter, it is not clear whether he is exchanging mail with Account office or at an Intermediary office. The Circle is therefore requested for providing full details as to how a Branch Postmasters can make exchange in one way, and whether exchange is at a Bus stand or Railway station, or at Account office. The circle has to provide specific instances of four or five cases for further detailed examination.
This issue with the approval of Member (Personnel)
Yours faithfully
(K Rameswara Rao)
Assistant Director General (Es



Ministry of Communications & IT File no. 19-10/2004-GDS (part)
Government of India Department of Posts
(Establishment Division)

Dak Bhawan, Parliament Street
New Delhi-110001
Dated 21-07-2010

All Chief Postmaster General
Postmaster General
Sub: Limited transfer facility to Gramin Dak Sevaks.
Sir/Madam,
I am directed to refer to this office letter no. of even dt 17-7-2006 on the above mentioned subject.
2. One-men Committee with Shri R.S. Nataraja Murti as Chairman, for examining Gramin Dak Sevaks system, studied the above issue and made recommendations in para 16.12.1 of the report.
3. The recommendations of the Committee were examined by the Department and after a careful consideration; the Competent Authority has ordered the following:

(i) All the five grounds stipulated for allowing the Transfer of Gramin Dak Sevak in para 2 of letter no. 19-10/2004-GDS dt. 17-7.2006 will be retained. The transfer facility can be availed by Gramin Dak Sevaks only once in whole career. However, an exception has been made for women Gramin Dak Sevaks, who availed the transfer facility on the ground of extreme hardship due to a disease and for medical attention/treatment before their marriage, can avail the facility for a second time in the event of their marriage/remarriage.

(ii) Past service of Gramin Dak Sevaks will be counted for the eligibility for appearing in the Departmental Examinations and for Ex-gratia gratuity and will rank junior in the seniority list of new unit.
(iii) However on transfer to a new post, the Gramin Dak Sevaks cannot have any claim for protection in their Time Related continuity Allowance drawn in the old Post. His/her Time Related Continuity Allowance will be fixed at the minimum of the Time Related Continuity Allowance slab of the transferred post, depending upon the work load of the aid post. In the case of Mail carrier/ Mail deliverer/packer, the work load has to be assessed on cycle beat. The transfer has to be approved only if the Gramin Dak Sevkas is willing for the new post, and an undertaking to the effect has be obtained and kept on record. This condition is provided to prevent the misuse of the limited transfer facility so that it can be availed only by those who genuinely need it.
4. All the other conditions laid down in letter no. 19-10/2004-GDS dt. 17.7.2006 will continue to apply.
5. The Heads of circle are requested to keep the above modifications in view while deciding the cases of transfer application of Gramin Dak Sevaks.
6. The contents may be communicated to all concerned for wide circulation amongst the Gramin Dak Sevaks in vernacular understanding.
7. This issues with the approval of Secretary (Posts)
Yours faithfully,
(K. Rameswara Rao)
Assistant Director General (Estt)

OBSTRUCTION IN THE NAPEGC WEBSITE

Dear Viewers,
Due to technical reasons the website could not be updated after 13th of this month. I regret for the same and it will be continued without interruption 
GS NAPEC.

Tuesday, July 13, 2010

strike DEFERRED

The Secretary, Posts had taken a meeting with staff side on 12.07.2010 to discuss the charter of demands at 11 am and the following are the outcome on the charter of demands.

1. There will be no closure of single handed post offices.
2. The demand of the staff side that the annual increments to the erstwhile GDS SPMs should be continued will be considered positively.
3. There is no policy decision of the department to outsource any of the postal services.
4. A separate meeting will be held on 15.07.2010 to discuss about the Mckinsey and the object of restructuring the services.
5. Another separate meeting with the staff side will be held about the technology proposals shortly to discuss the future expansion of technology.
6. There will be no violation of earlier agreement on status quo of RMS & MMS with 10000 mails. Any violation if brought to the Directorate’s notice it will be set aside.
7. The Departmental council & periodical meetings will be held regularly hereafter. Next meeting will be held in next month August 2010.
8. The demand of higher pay to TBOP &BCR for the earlier period will be considered along with the cadre review proposals.
9. There will be no harassment in Project Arrow offices. Furnishing wrong data’s and showing as delivered or redirected will not be allowed hereafter.
10. The demand of the staff side to assess the vacancies as per establishment strength and actual strength in all cadres will be considered and all Chief PMGs will be addressed and appraised to fill up all the vacant posts forthwith during video conferences personally by the Secretary (P).
11. A committee consisting four staff side representatives with DDG(P) & DDG (Est) will be constituted and the process of the proposals of cadre review for all cadres will be completed before the end of 2010.
12. Separate discussions will be made on the proposal of creation of Postmasters cadre also.
13. The welfare schemes to GDS like grant of pension, medical, the proposals were already cleared by the Postal Board and submitted to nodal ministries for approval. It will be expedited.
14. It was assured to reconsider the norms for cash handling to BPMs and also fix fresh norms to RPLI and NREGIS scheme shortly.
15. The proposal for higher pay to Driver with Grade pay of 2400 has been sent to the Ministry of Finance.
16. The revision of O.S.A rates will be made within one month.
17. Technology training to workshop staff will be provided.
18. The proposals for the grant of minimum pay as per the Sixth CPC to casual labourers have been submitted to Ministry of Finance for approval. It will be expedited. The demand of the staff side to grant revised GDS pay to GDS substitutes will be considered.
19. The issues related to postmen norms, delivery, beat etc will be discussed shortly and final decision will be taken before the end of October 2010. One committee will be constituted to sort out the issues.
20. The plea of the staff side to ignore benchmark for MACP has been accepted and the Secretary told the DDG to cause orders today itself. Another request to ignore the earlier declining of LSG promotions prior to the receipt of MACP orders will also be considered.
21. The proposal of the staff side to create System assistant instead of System administrator will be considered along with the cadre review proposals. The orders relating to road mileage allowance will be released shortly. The distribution of work & responsibility etc will be looked into along with the cadre review proposals.
22. The Recruitment Rules for Multi tasked staff will be finalized shortly. Our request to finalise the rules with no educational qualifications as if available to erstwhile Group D has been accepted.
23 The issues relating to Postal accounts like filling up of posts, amalgamation of Group C etc will be discussed further with DDG (PAF).
24. The suggestions of the Admin union about centralization of PLI claim at RO & CO will be considered. Further a separate meeting will be organized with their union to discuss about their issues.
25. Clarificatory orders will be issued soon providing officiating pay to the officials holding higher posts like HSG II & HSG I.
26. The issues of the postal Civil wing will be discussed separately.
After the meeting, the JCA met and decided to defer the proposed strike duly considering the positive approach of the Secretary in settlement of our genuine demands.

Monday, July 12, 2010

Strike is deferred

Dear Colleagues,

For your information, Strike is deferred.

Details will be announced soon.


Regards,

D Kishan Rao,
General Secretary,
NAPE G-C.

Sunday, July 11, 2010

POSTAL JCA MEETING AND DECISION TO GO ON STRIKE

THE POSTAL JCA MET IN THE NFPE OFFICE TODAY AND DISCUSSED THE ACTION TAKEN REPORT  GIVEN TO THE SGS AND IT WAS UNANIMOUSLY DECIDED TO GO ON INDEFINAITE STRIKE FROM 13TH

TOMORROW THE SECRETARY DEPARTMENT CALLED FOR A MEETING TO DISCUSS THE CHARTER OF DEMANDS AND THERE WILL BE A MEETING WITH LA OUR COMMISSIONER
THERE IS PROBABILITY THAT A MEETING WILL BE  HELD WITH CABINET MINISTER. IF THERE IS NO CONSENSUS ON THE DEMANDS STRIKE IS INEVITABLE AND THE EMPLOYEES SHOULD PREPARE FOR THE SAME FOR THE SURVIVAL.
GENERAL SECRETARY

Sunday, July 4, 2010

Dearness Relief to Pensioners

Grant of Dearness Relief to Central Government pensioners in the pre-revised scale of 5th CPC w.e.f. 1.1.2010.

F. No. 42/18/2010-P&W(G)
Government of India
Ministry of Personnel, Public Grievances & Pensions
Department of Pension & Pensioners’ Welfare
3rd Floor, Lok Nayak Bhavan,
Khan Market, New Delhi – 110003
Date: 29th June 2010

OFFICE MEMORANDUM

Subject : Grant of Dearness Relief to Central Government pensioners who are in receipt of provisional pension or pension in the pre-revised scale of 5th CPC w.e.f. 1.1.2010.

In continuation to this Department’s OM No. 42/12/2009-P&PW(G) dated 17th November, 2009 sanctioning the Dearness Relief to those Central Government pensioners who are in receipt of provisional pension or pension in the pre-revised scales of 5th CPC, the President is pleased to grant the Dearness Relief to these Central Government pensioners as under :

(i). Those who are in receipt of provisional pension or pension in the pre revised scales of 5th CPC are entitled to Dearness Relief @ 87% w.e.f 1.1.2010.

(ii). The surviving CPF beneficiaries who have retired from service between the period 18.11.1960 to 31.12,1985 and are in receipt of ex-gratia @ Rs. 600/ p.m. w.e.f. 1.11.1997 under this Department’s OM No. 45/52/97-P&PW(E) dated 16.12.1997 are entitled to Dearness Relief @ 87% w.e.f. 1.1.2010.

(2). The following categories of CPF beneficiaries who are in receipt of ex¬gratia payment in terms of this Department’s OM No. 45/52/97-P&PW(E) dated 16.12.1997 are entitled to DR @ 79% w.e.f. 1.1.2010.

(i). The widows and dependent children of the deceased CPF beneficiary who had retired from service prior to 1.1.1986 or who had died while in service prior to 1.1.1986 and are in receipt of Ex-gratia payment of Rs. 605/- p.m.

(ii). Central Government employees who had retired on CPF benefits before 8.11.1960 and are in receipt of Ex-gratia payment of Rs. 654/-, Rs. 659/-, Rs. 703/- and Rs. 965/-.

(3). In their application to the pensioners/family pensioners belonging to Indian Audit and Accounts Department, these orders issue in consultation with the C&AG.

(4). This issues with the concurrence of Ministry of Finance, Department of Expenditure vide their UO No. 377/EV/2010 dated 28.6.2010.

(V. K. Wadhwa )
Under Secretary

Publish By
T.N Rahate
G/S NUPE

TENURE OF THE NATIONAL ANOMALIES COMMITTEE EXTENDED

Government of India
Ministry of Personnel, PG & Pensions
Department of Personnel & Training
No.11/2/2008-JCA - New Delhi, the 1st July, 2010

OFFICE MEMORANDUM

Subject:- Extension in the tenure of the National Anomaly Committee.

The undersigned is directed to refer to para 5 of this Department's O.M. of even number dated the 12th January, 2009 regarding setting up of Anomaly Committee to settle the anomalies arising out of the implementation of the Sixth Central Pay Commission's recommendations and to state that it has been decided with the approval of the competent authority to extend the tenure of the National Anomaly Committee up to 31st March, 2011.

Sd.(Dinesh Kapila)
Director (JCA)

Friday, July 2, 2010

SGFNPO AND GS NAPEGC MET PS MOS(C) AND SECETARY DEPARTMENT OF POSTS

TODAY THE GS AND SG FNPO MET PERSONAL SECRETRY OF HONOURABLE MINISTER OF STATE FOR COMMUNICATIONS AND SUBMITTED A MENORANDUM ON MALADMINISTRAION AND MALPRACTICES OF PMG AURANGBAD AND DEMANDED ENQUIRY BY TRANSFERING THE PMG.IT WAS ASSURED THAT ENQUIRY WILL BE CONDUCTED.THEREAFTER THE SECRETTARY,DEPARTMENT OF POSTS WAS MET AND DEMANDED TO SEND A TEAM FROM DIRECTORATE TO ENQUIRE IN TO THE CURRUPTION AND MALPRACTICES IN THE AURANGABAD REGION .THE SECRETARY AGREED FOR THE SAME.

REVERIFICATION OF MEMBERSHIP
MANY OF THE CIRCLES DID NOT SEND THE REPORT ON THE FIGURES OF MEMBERSHIP TO THE DIRECTORATE WHICH WAS DUE ON 26TH.THE CIRCLE SECRETARIES ARE ONCE AGAIN REQUESTED TO VISIT THE CIRCLE OFFICE ON 5-07-2010 AND INSIST FOR SENDING THE REPORT.
GENERAL SECRETARY NAPEC